Privacy Policy

W.E.R.O. clearly and openly tells you how it processes your personal data in accordance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, the General Data Protection Regulation (hereinafter referred to as "GDPR").

We respect your right to privacy and your right to be informed about the processing of your personal data that you enter on wero-wine.eu.

We protect your personal data

We respect both the new GDPR and your right to be informed about how we process and store your personal data. Trust that we have taken all necessary technical and personnel measures to keep your personal data safe and secure and to protect it from unauthorised access. Whenever we ask you for information or personal data, we need it to provide our services.

What personal data do I need from you?

We collect personal data that you provide to us when you are interested in one of our services or job placement. The personal data you provide to us includes contact information as mandatory data - without it, we would not be able to make you an offer or implement the service.

Your personal data We do not use to send newsletters or promotional offers by e-mail - they are used exclusively for mutual communication after you have expressed your interest in our services, preparing an offer and concluding a contract or ordering a service.

Personal data may also come from publicly available sources, registers and records, such as the commercial register.

We need your data for the following purposes:

  • To process your service order, your interest in our services or to make a business offer.
  • Contact you in case of interest in our services that you have entered on the site.
  • Process your interest in a position with our company.
  • To answer your questions about our offers and services and to keep you informed about new and changed services.

What data do we process?

  • Basic identification data - name, surname, registered office, address of residence, ID number (in case of business).
  • Contact details - phone number, email address, your website address
  • Information about your use of our services and products - for example, what services you are interested in, what services you have ordered, information about your service settings that are necessary for the implementation of the services
  • Information about phone calls or email communications or other interactions with you, such as chat, SMS messages.
  • Geolocation and web analytics - geolocation data from the web browser when visiting our site and analytics tools to analyse our visit to our site to improve and optimise our site (see cookies)

We will retain your personal data for the necessary period of time, solely for the purposes set out above:

When you are interested in our services or order services for 7 years from the receipt of your interest (filling out the form / order on the site) or in the statutory period (for a period of 11 years the data specified on the tax document, fulfilling the legal obligation under Act No. 235/2004 Coll., on value added tax, as amended).

After the relevant time, your personal data will be deleted to the extent and for the purposes for which consent is not required by law.

Your data is safe

We have taken the necessary technical and organisational measures to protect your data from loss, manipulation and unauthorised access. We continuously adapt our security measures in line with technological progress and developments. We have installed the SSL security protocol on the site, which sends all data with the server in encrypted form. The data we collect from you is stored exclusively within the European Union.

We only work with the best internet service providers

Our websites are stored and secured on the servers of Exohosting, which guarantees a maximum level of data security.

We do not share, sell or exchange your data with third parties for the purpose of commerce.

You have the right to know how we process your personal data 

You have the right to request information about what personal data we hold about you (free of charge once a year). If this information is incorrect or incomplete, you can ask us to correct or delete it.

We cannot delete your data if we are prevented from doing so by legal data retention regulations, such as the Accountancy Act, or for other valid reasons, such as outstanding debts.

You have the right at any time:

  • withdraw your consent to the processing of your personal data,
  • request access to your personal data,
  • to correct or delete your data,
  • to restrict processing,
  • object to processing,
  • the portability of that data to another controller
  • as well as the right to lodge a complaint with the Office for Personal Data Protection if you suspect that our company's processing of personal data is in breach of the GDPR

How can I withdraw my consent to the processing of personal data?

Withdrawal of consent to the processing of personal data can only be sent in writing so that we have a proper record of your withdrawal.

If you wish to exercise the above rights, you can contact the contact address of the office:

  • W.E.R.O., Marktstraße 5, 3620 Spitz an der Donau
  • info@wero-wine.eu
  • Tel: +4368181811628
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